Terms and Conditions

Please read these terms carefully before using Auwi Connect

Last updated: July 2025

1. Acceptance of Terms

By accessing and using the Auwi Connect application ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Auwi Connect is a business-critical Push-to-Talk communication service that provides instant, secure voice communication for teams on iOS and Android devices. The service includes:

  • Push-to-Talk functionality across multiple channels
  • User management and role-based access control
  • Dispatch console for monitoring and management
  • Enterprise-grade security features
  • Mobile applications for iOS and Android

3. User Accounts and Registration

To use the Service, you must:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information
  • Be responsible for maintaining the confidentiality of your account credentials
  • Accept responsibility for all activities that occur under your account

4. Acceptable Use Policy

You agree not to use the Service to:

  • Transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Interfere with or disrupt the Service or servers connected to the Service
  • Attempt to gain unauthorized access to any portion of the Service
  • Use the Service for any commercial purpose without our express written consent
  • Violate any applicable laws or regulations

5. Service Availability and Modifications

We strive to maintain high availability of the Service, but we do not guarantee that the Service will be available at all times. We may:

  • Modify, suspend, or discontinue the Service at any time
  • Perform maintenance that may temporarily affect Service availability
  • Update the Service to improve functionality and security

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Limitation of Liability

In no event shall Auwi Connect, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

8. Indemnification

You agree to defend, indemnify, and hold harmless Auwi Connect and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

10. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which Auwi Connect operates, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@auwiconnect.com

14. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.